This week the Fierce blogs focused on resolving outstanding conflict and how to resolve conflict across generational lines. To keep the momentum g oing and to encourage you to have those difficult conversations, this week’s Fierce Resource is How to Confront: 3 Traps to Avoid, written by Fierce CEO & President, Halley Bock, and was first published on the Fierce blog.
“There are two places where confrontation can go seriously awry. The first is when you initially confront someone and deliver your message. Hopefully, you’ve done your homework around this and are using the 60-second Opening Statement from our Confrontation Model. If you are, congratulations! You’ve avoided pitfall #1. The second opportunity for things to go sideways is immediately after Step #1 above. Sorry folks, no one said this would be easy! The great news is that navigating the whitewater is simple once you’re aware of the upcoming traps.”
To read the full blog, click here.